
On 12/14/17, Joshua From WSOP Support wrote:
> Hi,
>
> I kindly inform you that I have checked your bankroll's history, and I was
> able to see that both increases and decreases in your overall chip balance
> were calculated correctly, and resulted from normal gameplay.
>
> Please note that chips cannot disappear from your account without being
> spent within the application, by playing at the tables, tournaments, using
> the slot machine, purchasing table gifts and poker faces, etc.
>
> I hope the information provided was useful, and, should you have any other
> queries regarding WSOP, please don't hesitate to contact us again.
>
> Our team is here to assist!
>
> Best regards,
>
> Joshua
>
> WSOP Concierge Team